tk1997 Privacy Policy
How your personal information is collected, stored, and protected — tk1997 explains everything here with complete transparency.
Introduction and Applicability
tk1997 ("we", "our", or "platform") places the highest importance on the privacy of all its users ("you" or "member"). This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure when you use the tk1997 website, services, and applications.
This policy applies to users in Bangladesh. Our services are for people aged 21 and above only. Registration and use by minors is strictly prohibited. Please read this privacy policy carefully before using our services.
1. Information Collection
We collect information from you in various ways. The types and sources of information collected are described in detail below.
A Information Collected at Registration
When you open an account at tk1997, we collect the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Payment account details (such as bKash, Nagad, or Rocket number)
- Username and encrypted password
B Technical Information Collected Automatically
The following technical information may be collected automatically while you browse our platform:
- IP address and device type
- Browser type and version
- Operating system information
- Time, date, and session duration of site visits
- Data obtained from cookies and web beacons
- Referrer URL (where you came from before visiting our site)
C Information Collected During Service Use
To improve your gaming and transaction experience, we collect:
- Deposit and withdrawal history and amounts
- Game play history and preferences
- Bonus claim details
- Live chat and support conversation records
- Account login logs and security-related events
2. Use of Information
We use the collected information for the following purposes. tk1997 never uses your information unnecessarily.
Service Operation and Improvement
- Creating, managing, and verifying your account
- Processing deposits, withdrawals, and bonuses
- Personalizing and improving the gaming experience
- Resolving technical issues on the platform
Security and Fraud Prevention
- Detecting unauthorized access and suspicious activity
- Identity verification (KYC process)
- Verification related to anti-money laundering
- Preventing fraudulent transactions
Communication and Support
- Sending important account notifications (such as password changes and security alerts)
- Providing live chat support
- Resolving user questions and complaints
- Sending promotional messages with your consent
Statistics and Analysis
- Improving services through anonymous statistical analysis
- Understanding user behavior and improving service quality
- Monitoring technical performance
3. Information Storage and Protection
tk1997 uses high-standard security technology to protect your information. The main pillars of our security system are described below.
Encryption Technology
All data exchanged between you and our servers is protected by SSL (Secure Socket Layer) encryption. This makes it nearly impossible for third parties to read your personal information, payment details, and login credentials.
Secure Server Infrastructure
All our data is stored in secure data centers with both physical and digital protection measures in place. To prevent unauthorized access to our servers, we operate firewalls, access controls, and conduct regular security audits.
Staff Training and Controls
Only authorized staff can access your personal information, and only for specific service-related reasons. All staff are bound by strict confidentiality agreements and receive regular training on data protection.
4. Sharing Information with Third Parties
tk1997 does not sell your personal information. Information may only be shared in the limited circumstances described below.
Payment Processors
For deposit and withdrawal processing, we share the necessary transaction information with bKash, Nagad, and Rocket. These providers are governed by their own privacy policies. Payment information is sent solely to complete transactions.
Legal Obligations
In accordance with the laws and regulations of Bangladesh or based on a court order, we may be required to provide information to government or regulatory authorities. In such cases, only the legally required information will be disclosed.
Technology Service Providers
We work with trusted technology partners to operate our platform (such as cloud hosting and analytics tools). These partners operate under strict confidentiality agreements and are not permitted to use your information for any other purpose.
5. Cookies and Tracking
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. tk1997 uses the following types of cookies:
- Essential cookies: Required for login sessions and security.
- Functional cookies: Remember your preferences and settings.
- Analytics cookies: Collect site usage statistics (anonymous).
Cookie Controls
You can delete or block cookies at any time through your browser settings. However, please note that disabling certain essential cookies may cause some parts of our service to not work properly — particularly the login and payment features.
6. Your Rights
Every member of tk1997 has the rights listed below regarding their own information. To exercise these rights, contact our support directly.
Right to Access Information
You have the right to request to see what information we hold about you. After receiving your request, we will respond as soon as possible.
Right to Correct Information
If your profile contains incorrect or incomplete information, you can request a correction. Information can be updated by going to account settings or by contacting support.
Right to Delete Information
In certain circumstances you may request deletion of your personal information. However, some information may need to be retained for a specified period in cases of legal obligations or ongoing dispute resolution.
Right to Object to Processing
You have the right to object to marketing communications and certain types of data processing. After your request, we will stop the relevant activity immediately.
7. Payment Information Protection
Transaction Security
All deposits and withdrawals at tk1997 are completed through bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.
During payment processing, your account details are sent directly to the payment gateway in encrypted form. tk1997 never stores your full payment PIN or OTP.
- All payment transactions are protected by SSL encryption
- Suspicious transactions are flagged automatically
- Withdrawals are generally processed within 15 minutes to 2 hours
- If you see any unfamiliar transaction, contact support immediately
8. Data Retention Period
How Long Your Information Is Kept
We retain your information only as long as it is necessary. The general rules are described below:
- Active account: Your information will be stored for as long as your account remains active.
- After account closure: Even after an account is closed, certain information may be retained for a specified period for legal and regulatory purposes.
- Transaction records: Financial transaction information may be retained for an extended period, as required by law.
- Dispute-related information: Relevant information is retained until any active dispute or claim is resolved.
Once no longer needed, we securely delete or anonymize your information.
9. Privacy of Minors
21+ Age Restriction
tk1997 is for people aged 21 or older only. We do not knowingly collect information from any minor.
We verify age at the time of registration. If a minor has accidentally registered and it comes to our attention, that account will be closed immediately and all related information will be deleted.
If you find out that a minor is using tk1997, please notify our support team immediately.
10. Policy Changes
Update Process
tk1997 reserves the right to amend this privacy policy at any time due to business changes, legal requirements, or service improvements.
- If there are significant changes, we will post a notice on the site.
- Continued use of the service after changes have been made will be considered acceptance of the new policy.
- Visit this page regularly to stay updated on the latest policy.
- The date of the most recent update will always be shown at the top of this page.
11. Contact on Privacy Matters
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team.
24/7 live chat support — speak with us directly in Bengali.
We typically respond within 24 hours. For urgent matters, please use live chat.